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Terms & Conditions |
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Terms:
The Spiral Sea Web Site is owned and operated by Spiral Sea. By completing the registration process and completing a transaction, you agree to be bound by these Terms and Conditions. Spiral Sea maintain the right to amend these Terms and Conditions at any time and any amendment will become effective immediately.
All orders are subject to our terms and conditions of sale as follows:
1. Orders are to be paid in full prior to dispatch of goods. Payment can be made by Credit Card (Visa, MasterCard, and Bankcard), Bank cheque or Australia Post money order. Personal cheques are not accepted.
2. We do not sell or supply your details to any third party under any circumstances. All credit card details are destroyed after each credit card transaction and card details are NOT kept on record.
3. Goods purchased by Bank Cheque or Money Order will only be dispatched once the funds have cleared (approximately 5 working days). Bank Cheques and Australian Money Orders are to me made out to Spiral Sea.
4. Goods cannot be sent to a PO Box address. All goods must be sent to a street address.
5. Out of Stock Items/Backorder. If a product is out of stock we will place it on backorder for you. We will contact you prior to dispatch of the item. You will not have to pay additional postage for the item.
6. Damaged Goods/Incorrect Choice. Spiral Sea does not accept any responsibility for goods received that are broken or damaged in transit or any items that are ordered incorrectly. However, goods may be exchanged or replaced at the discretion of Spiral Sea.
7. Postage and Handling. The postage charges that appear when you check out is the actual postage charge. There is no handling fee or other hidden charges.
8. Overseas orders. Unfortunately a shipping price cannot be quoted online. We will contact you to discuss the shipping prices and your choice of shipping method. The price of shipping your parcel depends on the weight and destination.
9. Your continued use of this Web Site after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.
10. The products and services offered for sale by Spiral Sea are not available to persons under the age of 18 years old and any other persons who are legally prohibited from entering into binding contracts.
11. Any party engaged in illegal activities involving the use of this Web Site will be subject to civil and criminal sanctions and prosecution.
12. Spiral Sea does not guarantee that it will be able to prevent any illegal or inappropriate use of this Web Site, nor that it will give notice of any illegal or inappropriate use of this Web Site.
13. Many goods and services attract a Goods and Services Tax (GST) at 10% if delivered in Australia. The GST-inclusive price that appears on the site is the price you pay.
14. It is a violation of the law to place orders under a false name or with a fraudulently obtained credit card. Fraudulent ordering will be prosecuted to the fullest extent the law allows.
15. All contents and graphics of this website remain the property of Spiral Sea and are subject to Australian copyright laws.
Disclaimer
The product information contained on this Web Site is provided by Spiral Sea in good faith. The information is believed to be accurate and current at the date the product information was placed on this Web Site.
Spiral Sea does not warrant that the Web Site or any products or services advertised on the Web Site will be available or will meet a customer's requirements.
Spiral Sea does not warrant that your access to the network or the information contained in any content will remain error free, or that the network or the server which stores and delivers the website and its contents to you will remain free of viruses or other harmful components. By accessing the website you agree that Spiral Sea will not be liable as a result of any error, virus or harmful component.
Neither Spiral Sea or employees of Spiral Sea make any representation or warranty as to the reliability, accuracy or completeness of the information contained on this Web Site, and by accessing this website you agree that neither Spiral Sea nor any of the employees thereof will be liable for any errors or omissions in the information contained on this Web Site. In ordering products from this Web Site, you accept all responsibility for selecting a product that is suitable for your purposes.
Spiral Sea does not warrant that a product is available or suitable for your purposes and by accessing this Web Site you agree that Spiral Sea will not be liable for any product that is not available or not suitable for your purposes or individual needs.
Privacy Policy
In order to process a transaction via our website, it is necessary for us to collect certain information from you. The type of customer information we ask for includes name and address for billing and delivery purposes, day phone number and email address.
Spiral Sea takes seriously the issue of our customer's privacy. We recognise the sensitivity of your personal information and will never share your details with any other organisation. Credit card details are NOT stored in any way on our database. Spiral Sea will not disclose, sell, distribute, rent, licence, share, or pass onto any third parties personal information you have provided to us, unless we have your consent to do so.
The only times we would use or disclose information is if:
• It is required by law
• We believe it is necessary to protect our rights or property
• We feel it is necessary to our terms of service.
You will only be sent information about our products if you choose to be on our mailing list. If you decide to be on the mailing list you can elect to be removed from the mailing list at any time.
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